MailVideo is a service where the user can create, upload and share videos.
This privacy statement applies to your use of the Mailvideo service, including your information, data and content related to this use.
MailVideo is owned and run by:
Organization no.: NO 827 043 192
Eilert Sundts gate 11 A, 0259 Oslo 8924
Mailvideo AS is responsible for all your data and information on MailVideo.
When you create an account with Mailvideo, you give us the following information: name, e-mail address, user name, password. You can also choose to enter your phone number and company name. If you sign up using a Google or Microsoft account, you give our service access to view, use, and store your user data limited to the purpose of the service (read more in section 2.1).
You decide on what content you wish to upload and what information you provide to the service. You are responsible for the content which you upload. Content revealing confidential information should not be uploaded to Mailvideo.
We use your data to give you a good user experience and deliver the service to you. In order for us to handle your data, name, e-mail address, telephone number, etc., your consent is required.
If you sign up with a Google or Microsoft account, or connect your Google or Microsoft account to your MailVideo user to use the built-in email service, you are aware that our service access, uses, and store your Google or Microsoft user data, including data you have made publicly available, for purposes limited to the practices and service delivery described in this user agreement. We only request access to the minimal, technically feasible scope of access that is necessary to provide the services written in this user agreement.
By connecting your Google or Microsoft account to the built-in email service of MailVideo, you agree that our service can send email on your behalf when you choose to send an email through our service. We access your Google or Microsoft user data to read your email address and display name in order to display your information in the “from” section of the built-in email service.
When signing up to MailVideo with a Google or Microsoft account, we use your Google or Microsoft data to show which user email address and phone number is connected to your logged in account, and display your account using your profile photo. This is only visible to you as the user, and stored by us as the service.
If you no longer wish to use the built-in email service and revoke our access to send email on your behalf, you can disconnect your Google or Microsoft account from the built-in email service without deleting your MailVideo account. If you signed up using a Google or Microsoft account, and no longer want our service to have access to any data from your Google or Microsoft account, you must delete your MailVideo account in the profile settings.
By creating a user on Mailvideo, you also consent to us handling your data. If you do not wish to consent to this, please do not create a user on the service, or delete your user. Consent can not be withdrawn regarding previous use. If you no longer wish to consent to the use of your data, we ask you to delete your account. We will then no longer store or process your data.
When you upload and share content, you are aware of the fact that everyone with access to the content link can see the content that is shared. MailVideo or Mailvideo AS cannot show or share your content without your written permission.
Mailvideo is a service where you can easily create and share videos. The video can be edited and stored in the user's video library, or in a shared video library for the company account to which the user belongs. From there, videos can be shared via email or social media. The user can define how the video should be displayed, including company logo, title, and call to action buttons.
We will communicate with you to inform on important features, changes and updates regarding the service. We will not send you marketing material or sales material unless you have given us permission.
We may use your data when you request user support in order to provide you guidance and resolve your support request.
In order for others not to have access to your information, it is important that you keep your user information such as username and password confidential. Sharing the user with others is not allowed. When using our service to share your content, you are responsible for the content and aware of the fact that anyone with the content link can view the content.
If we suspect that your content or use of the service is contrary to our terms or Norwegian law, we may share information to prevent illegal use and protect ourselves against claims from third parties, e.g. by illegal use of content owned by a third party, as well as protect ours and others' safety.
We store your personal information during the period in which you have an account with MailVideo, and as long as we provide services to you.
You always have the right to edit and delete content and information in your video library and profile within the service. To delete videos, log in to the service, go to the video library, select the video you want to delete, and press delete. To delete other information about you and your user, log in to the service, tap the profile icon in the upper right corner, tap "My profile", and then change information or delete your user. You can also contact us and ask us to deliver the data we have stored on you.
We take data security seriously and do what we can to protect your data. This is done by encrypting your data through Hypertext Transfer Protocol Secure (HTTPS) and Advanced Encryption Standard 256 (AES 256), which are recognized encryption standards by The National Institute of Standards and Technology, U.S.A. Department of Commerce ’(NIST). We keep an active eye on our systems to prevent and counteract security breaches and data security.
As a user of our services you have the following rights:
You can always contact us at and (+47) 934 02 599. We will answer you questions and support requests in a timely manner.