How to reconnect your CRM integration

If MailVideo stops creating activity logs in your CRM, you might need to reconnect the integration between MailVideo and your CRM.

To do so, follow these steps:

  1. Go to MailVideo
  2. Click the profile bubble, and click Settings
  3. In your account settings, navigate to the section called "Select your CRM provider", and click the refresh symbol next to your selected CRM
  4. Follow the steps on the popup dialogue.

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